🔒 Privacy Policy

Yalla Sport's Privacy Policy – Your Data Is Secure

Your privacy matters to us. This Privacy Policy explains in detail how Yalla Sport collects, uses, and protects your personal information.

Last Updated: January 2026
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SSL Encryption
256-bit protection
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No Data Selling
No third parties
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GDPR Compliant
International Standards
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Your Control
Delete Anytime

How We Protect Your Information

Every piece of your information on Yalla Sport is protected with the highest level of security.

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Encrypted Storage
All your personal data is stored with 256-bit AES encryption. Payment information is never stored on our servers — it is transmitted directly to the payment gateway.
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Your Data Is Never Sold
Yalla Sport never sells your personal information to third parties. Your data is not shared for any reason other than legal obligations.
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Adherence to international standards
We comply with GDPR and international data protection standards. Regular security audits are conducted to keep your information safe.
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Your Control
You may request to view, correct, or delete your data at any time through our customer support.
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Cookie transparency
We are transparent about which cookies we use and why. All users have the option to reject non-essential cookies.
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Transparent Policy
Our Privacy Policy is written in plain, straightforward language — no confusing legal jargon. You will always be notified of any changes in advance.

This Privacy Policy ("Policy") explains how Yalla Sport ("we", "us") collects, processes, stores, and protects the personal information of platform users ("you", "user").

By using Yalla Sport, you are considered to have accepted this Privacy Policy. This policy Terms & Conditions Applicable together with.

1

Introduction & Scope

Yalla Sport believes that your personal privacy is a fundamental right. Any information you provide while using our platform is used solely to improve our services and personalize your experience.

This Privacy Policy applies to the Yalla Sport website, mobile app, and all related services. Third-party links you follow are governed by their own privacy policies.

Data Controller
Yalla Sport
Policy Effective Date
January 2026
Contact
support@yallasport.bet
Standards
GDPR / International
2

What Data We Collect

To provide our services on Yalla Sport, we collect various types of information. Details are outlined below:

A) Information Provided Directly

  • Identity Document Details: Full name, date of birth, national ID number.
  • Contact Information: Mobile number, email address, current address.
  • Account information: Username, password (encrypted).
  • Financial Information: Payment method, transaction history (card numbers are not stored).
  • KYC Documents: Documents uploaded for identity verification.

B) Automatically Collected Information

  • Device information: IP address, browser type, operating system.
  • Usage data: Pages visited, session duration, click patterns.
  • Gaming Data: Betting history, game preferences, win/loss records.
  • Location Data: Approximate location (IP-based).

Note: We only collect information that is necessary. No excessive or irrelevant data is collected.

3

Use of Information

The data collected is used for the following purposes:

Purpose What Data Is Used Legal Basis
Account creation & management Name, email, phone Contract Performance
Identity Verification (KYC) National ID, address Legal Obligations
Payment processing Payment details, transactions Contract Performance
Fraud Prevention IP, device, behavior Legitimate Interests
Customer Support Contact details, history Contract Performance
Promotional Communications Email, phone Your Consent
Service Improvement Usage patterns Legitimate Interests

You can unsubscribe from promotional emails or SMS at any time. However, important service-related messages will continue to be sent.

4

Data Sharing & Disclosure

Yalla Sport does not sell your data. It may be shared only in the limited circumstances described below:

  • Payment Providers: Minimal data is shared with approved payment gateways — including Mobile Pay and Nagad — solely to process transactions.
  • Game Providers: Limited data is shared with licensed game software providers for the purpose of operating live games.
  • Identity verification service: A secure verification service is used for the KYC process.
  • Legal obligation: Information may be disclosed in compliance with government directives or court orders.
  • Fraud Prevention: Cooperation with security agencies to combat fraudulent activity.

Important: All our third-party partners are bound by strict data protection agreements and may only use your information for specified purposes.

5

Data Protection Methods

Yalla Sport uses industry-leading technology to keep your data secure:

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SSL/TLS encryption
All data transfers are secured with 256-bit SSL.
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Firewall & DDoS protection
An advanced firewall protects against cyberattacks.
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Two-Factor Authentication
Option to enable 2FA for added account security.
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Regular Security Audits
Regular audits conducted by third-party security experts.

No method of transmission over the internet is 100% secure. That said, we are committed to maintaining the highest level of protection. If you notice any suspicious activity, please contact us immediately.

6

Cookie Policy

Yalla Sport uses cookies on its website. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences (language, settings, etc.).
  • Analytics Cookies: Collects anonymous data to understand how the site is being used.
  • Performance cookies: Measures page load speed and overall performance.

Control: Non-essential cookies can be disabled from your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7

Your Data Rights

As a Yalla Sport user, you have the following rights:

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Right to access

You can request to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to erasure

In certain circumstances, you may request that your data be deleted.

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Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted.

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Data portability

You can request a copy of your information in a machine-readable format.

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Right to Object

You can object to marketing communications or the use of your data.

Submit a Request: To exercise any of these rights support@yallasport.bet. We will respond within 30 days.

8

How long is data retained

Yalla Sport does not retain your data longer than necessary. Retention periods depend on the type of information and the purpose for which it was collected:

  • Account information: For the duration of your active account and up to 5 years after closure.
  • Transaction History: Up to 7 years in accordance with financial regulations.
  • KYC Documents: 5 years after account closure (as required by law).
  • Log files: For security purposes, retained for a maximum of 12 months.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period ends, data is securely deleted or anonymised.

9

Protection of Minors' Data

Yalla Sport is intended for users aged 18 and above only. We do not knowingly collect any data from minors.

If we become aware that a minor's information is present in our system, we will immediately support@yallasport.bet. We will delete that information promptly.

Parents are encouraged to monitor their children's internet activity and make use of parental controls where appropriate.

10

Contact & Complaints

If you have any questions or complaints about our Privacy Policy, please contact us:

Email
support@yallasport.bet
Response time
Within 30 business days

Policy updates: When this Privacy Policy is updated, the date at the top of the page will change, and you will be notified by email for any significant changes. We encourage you to check this page regularly.

Privacy FAQs

Answers to the questions our users ask most.

No, never. Yalla Sport does not sell your personal information to third parties under any circumstances. Limited data is shared only where required for payment processing or legal obligations.

After account closure, certain data may be retained for up to 7 years due to legal obligations — particularly transaction records. However, marketing data and cookie-related data are deleted immediately.

No. Your password is stored as an encrypted hash. Neither our staff nor our systems can access your actual password. If you forget your password, a reset is the only way to create a new one.

Click the "Unsubscribe" link at the bottom of any promotional email, or send us a request at support@yallasport.bet. Changes typically take effect within 48 hours. Please note that important account-related messages will continue to be sent.

Yes, absolutely. Submit a data portability request to support@yallasport.bet. We will send your data in a machine-readable format within 30 business days, once your identity has been verified.

Note: Gaming on Yalla Sport is intended for entertainment purposes only. To learn more, visit our Terms & Conditions and Responsible Gaming page. Strictly prohibited for users under 18.

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